Privacy Policy

Last updated: January 15, 2026

Effective date: January 15, 2026

The Copywriting Edge ("we," "us," "our") is committed to protecting the privacy and personal data of our website visitors and clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at thecopywritingedge.com, use our services, or communicate with us in any way.

We are based in France and operate in compliance with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679), the French Data Protection Act (Loi Informatique et Libertés), and any other applicable data protection legislation. If you are located outside the European Economic Area (EEA), please be aware that we still apply GDPR-level protections to all personal data we process.

1. Data Controller

The data controller responsible for your personal data is:

The Copywriting Edge
70 Bellevue, 44370 Loireauxence, France
Email: hello@thecopywritingedge.com
Phone: +33 8 17 13 27 84

If you have any questions about how we handle your data, you may contact us at the above address or email at any time.

2. What Personal Data We Collect

We collect personal data in several contexts. The types of data we collect depend on how you interact with us:

When you visit our website: We may collect your IP address, browser type and version, operating system, referral source, pages visited, time spent on each page, and the date and time of your visit. This data is collected through server logs and, if you consent, through cookies and similar technologies.

When you fill out a contact form: We collect your name, email address, phone number (if provided), and the content of your message.

When you make a purchase: We collect your first name, last name, email address, phone number, country, and billing information. Payment processing is handled entirely by Stripe, Inc. We do not store credit card numbers, CVV codes, or full payment card details on our servers.

When you communicate with us by email: We retain the content of your emails, your email address, and any attachments you send.

When you subscribe to our newsletter: We collect your email address and, optionally, your first name.

3. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

To provide and deliver the services you have purchased, including project communication, file delivery, and revision rounds.
To respond to your inquiries and provide customer support.
To process payments through our payment processor (Stripe).
To send you transactional emails related to your purchase, such as order confirmations, project updates, and delivery notifications.
To send you marketing communications, but only if you have given explicit consent. You can unsubscribe at any time.
To improve our website and services based on aggregated, anonymized usage data.
To comply with legal obligations, including tax reporting and fraud prevention.

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

Performance of a contract: When we process data necessary to deliver services you have purchased.
Legitimate interests: When we process data for purposes such as improving our website, preventing fraud, or responding to inquiries — provided these interests do not override your rights.
Consent: When we send marketing emails or use non-essential cookies. You may withdraw consent at any time.
Legal obligation: When we are required to retain data for tax, accounting, or regulatory purposes.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We share personal data only with the following categories of service providers, and only to the extent necessary:

Stripe, Inc. — for payment processing. Stripe processes your payment data in accordance with their own privacy policy (stripe.com/privacy).
Email service providers — for transactional and marketing emails.
Web hosting providers — our website is hosted on servers located within the European Union.
Analytics providers — if you consent to analytics cookies, aggregated usage data may be processed by third-party analytics tools.

All third-party providers we work with are bound by data processing agreements and are required to handle your data in accordance with GDPR.

6. International Data Transfers

Some of our service providers (such as Stripe) may process data outside the EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or reliance on the service provider's participation in recognized data protection frameworks.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

Purchase and transaction data: retained for 7 years to comply with French accounting and tax regulations.
Contact form submissions: retained for 12 months after our last communication, unless a business relationship is established.
Marketing subscriber data: retained until you unsubscribe.
Website usage logs: retained for a maximum of 13 months, in accordance with CNIL guidelines.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete data.
Right to erasure: You may request deletion of your data, subject to legal retention requirements.
Right to restrict processing: You may request that we limit how we use your data.
Right to data portability: You may request a copy of your data in a structured, machine-readable format.
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@thecopywritingedge.com. We will respond within 30 days.

9. Cookies

Our website uses cookies. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (TLS/SSL), secure server configurations, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate parental consent, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. If we make significant changes, we will notify you via email or a prominent notice on our website.

13. Contact and Complaints

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

The Copywriting Edge
70 Bellevue, 44370 Loireauxence, France
Email: hello@thecopywritingedge.com

You also have the right to lodge a complaint with the French data protection authority (CNIL) at www.cnil.fr or with the supervisory authority in your country of residence.